Solution Focused Conversations Skills

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Looking to enhance your communication skills and become a more effective problem solver? Look no further than our Solution Focused Conversations Skills training program by HC CONSULTANTS SDN BHD. This comprehensive course is designed to help you master the art of solution-focused conversations, enabling you to quickly identify and address issues, build rapport with clients, and achieve positive outcomes.

Our experienced trainers will guide you through practical exercises and real-life scenarios, giving you the tools and confidence to excel in any situation. Whether you're a seasoned professional looking to sharpen your skills or a newcomer eager to learn, this program is perfect for anyone seeking to improve their communication abilities. Reach out to us to find out more!

Learning Objectives

1. Participants will learn the foundational principles of solution-focused conversations, including the importance of focusing on strengths and solutions rather than problems. They will understand the value of reframing questions and language to encourage positive change and progress.

2. Participants will develop active listening skills to effectively engage with clients or team members in solution-focused conversations. They will learn how to ask open-ended questions, show empathy, and reflect back key points to demonstrate understanding and build rapport.

3. Participants will practice applying solution-focused conversation skills in real-life scenarios through role-playing exercises and case studies. They will receive feedback and guidance on their communication techniques, allowing them to refine their approach and become more confident in facilitating productive and impactful conversations.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

1 - 2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Active listening
2. Empathy
3. Goal setting