Text messaging has become the preferred communication tool in the business world. It is fast, convenient, efficient and has high response rates. However, there are communication pitfalls in using text messaging, potentially causing companies to suffer reputation loss, loss of sales or existing business.
Text Messaging Etiquette discusses the trends of text messaging in the workplace as well as its pitfalls. It also addresses proper text messaging etiquettes that are important to maintain professionalism and mutual respect in our work relationships.
The e-module provides relevant examples and interactive exercises to keep learners engaged with the content.
1. Know how to get the most out of text messaging at work
2. Adopt proper text messaging etiquette in the workplace
Content Delivery Method
HRD Corp Certified Course
Duration and Language
1 hour (self-paced); available in English
Suitable for employees of all levels
Key Skillset Addressed
Texting Etiquette, Respect, Sales and Marketing Skills
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