Text Messaging Etiquette

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Text messaging has become the preferred communication tool in the business world. It is fast, convenient, efficient and has high response rates. However, there are communication pitfalls in using text messaging, potentially causing companies to suffer reputation loss, loss of sales or existing business. 
Text Messaging Etiquette discusses the trends of text messaging in the workplace as well as its pitfalls. It also addresses proper text messaging etiquettes that are important to maintain professionalism and mutual respect in our work relationships.
The e-module provides relevant examples and interactive exercises to keep learners engaged with the content.
Learning Objectives

1. Know how to get the most out of text messaging at work
2. Adopt proper text messaging etiquette in the workplace

Content Delivery Method

E-Learning (SCORM)

HRD Corp Certified Course


Duration and Language

1 hour (self-paced); available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Texting Etiquette, Respect, Sales and Marketing Skills