The Professional Secretary Office Management Workshop

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Elevate your office management skills with the Professional Secretary Office Management Workshop by FAUZIAH BINTI ABU BAKAR in Malaysia. This comprehensive training program is HRDC certified, ensuring that you receive top-notch education and practical skills that are recognized in the industry.

Learn the latest trends and techniques in office management, communication, and organization to excel in your role as a professional secretary. Request a quote today to discover how this workshop can benefit your career and take your skills to the next level. Don't miss this opportunity to enhance your expertise and stand out in the competitive job market.
Learning Objectives

1. Develop effective communication skills: Participants will learn how to communicate professionally and effectively with colleagues, clients, and superiors through written correspondence, phone calls, and in-person interactions. They will also learn how to actively listen, ask clarifying questions, and provide clear and concise information.

2. Improve time management and organizational skills: Participants will learn strategies for prioritizing tasks, managing their time efficiently, and staying organized in a fast-paced office environment. They will explore techniques for setting goals, creating to-do lists, and minimizing distractions to increase productivity and reduce stress.

3. Enhance problem-solving and decision-making abilities: Participants will learn how to identify and analyze problems that arise in the workplace, develop creative solutions, and make informed decisions. They will also learn how to collaborate with colleagues to brainstorm ideas, evaluate potential outcomes, and implement effective solutions. Through interactive case studies and group discussions, participants will develop critical thinking skills and gain confidence in their problem-solving abilities.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees at all levels

Key Skillset Addressed

1. Organization skills
2. Time management
3. Communication skills