Total Quality Management (TQM)

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Elevate your team's performance with our HRDC certified Total Quality Management (TQM) training program in Malaysia. At MAULID MINDA SDN. BHD., we offer a comprehensive training course designed to enhance your organization's quality management processes and drive continuous improvement. Our expert trainers will guide your team through the principles and practices of TQM, equipping them with the knowledge and skills needed to achieve operational excellence.

Request a quote today to learn more about how our TQM training program can benefit your organization. Take the first step towards improving your business processes and enhancing customer satisfaction with MAULID MINDA SDN. BHD.'s industry-leading training solutions. Invest in your team's development and watch your organization thrive with our HRDC certified Total Quality Management training program.
Learning Objectives

1. Understand the principles of Total Quality Management (TQM) and how they can be applied in the workplace: Participants will learn the key concepts and principles of TQM, including customer focus, continuous improvement, and employee involvement. They will understand how these principles can be implemented in their own work environment to improve quality and efficiency.

2. Develop skills in quality management tools and techniques: Participants will learn about various quality management tools and techniques used in TQM, such as Six Sigma, Lean, and Kaizen. They will develop the skills needed to effectively apply these tools in their daily work to identify and solve quality-related issues.

3. Enhance teamwork and communication skills: TQM emphasizes the importance of teamwork and collaboration in achieving quality goals. Participants will learn how to work effectively in teams, communicate clearly and effectively with colleagues, and resolve conflicts in a constructive manner. By improving their teamwork and communication skills, participants will be better equipped to contribute to a culture of quality and continuous improvement in their organization.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Leadership
2. Problem-solving
3. Continuous improvement