Total Quality Management (TQM)

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Elevate your business operations to unprecedented levels of excellence with "Total Quality Management (TQM)" offered by CHAMPION MAKER ACADEMY PLT. This premier training program, certified by the Human Resources Development Corporation (HRDC), is meticulously designed to empower your team with the principles and practices of TQM. Through our comprehensive curriculum, participants will learn how to enhance product quality, improve customer satisfaction, and foster a culture of continuous improvement within their organizations. Our expert trainers, leveraging real-world experience and innovative teaching methods, ensure that your team is equipped to implement TQM strategies effectively, driving your business towards operational excellence and competitive advantage.

Unlock the full potential of your team with CHAMPION MAKER ACADEMY PLT's HRDC certified "Total Quality Management (TQM)" training program. By integrating TQM practices, your organization will not only see a significant improvement in processes and product quality but will also cultivate a proactive workforce dedicated to excellence. Don't miss the opportunity to transform your operations and achieve sustainable success. Request a quote today to learn more about how our training program can make a difference in your organization.
Learning Objectives

1. Understand the principles and concepts of Total Quality Management (TQM): Participants will learn about the key principles of TQM, such as customer focus, continuous improvement, and employee involvement. They will also gain an understanding of how TQM can be applied in various organizational settings to improve processes and outcomes.

2. Develop skills in implementing TQM practices: Participants will learn practical tools and techniques for implementing TQM in their organizations. This includes methods for measuring and monitoring quality, identifying root causes of problems, and implementing corrective actions. They will also learn how to engage employees at all levels in the TQM process to drive continuous improvement.

3. Learn how to assess and improve organizational performance through TQM: Participants will learn how to conduct assessments of their organization's current quality management practices and identify areas for improvement. They will also learn how to develop action plans to address these areas and monitor progress towards achieving quality goals. By the end of the training program, participants will be equipped with the knowledge and skills

Content Delivery Method

Physical, Hybrid

HRD Corp Certified Course


Duration and Language

1 to 2 days, English

Target Audience

Suitable for all levels of employees

Key Skillset Addressed

1. Leadership
2. Problem-solving
3. Continuous improvement